Frequently Asked Questions (FAQs)

What is the Dow Answer Center? And what kind of information is available on the Answer Center?

The Dow Answer Center is an online, self-service database of technical information about Dow products. This knowledge base is built from frequently asked questions (FAQs) fielded by our Customer Information and Technical Support groups. The Dow Answer Center is available at your convenience (24 hours, 7 days per week) to search or browse by product, application/market, words or phrases.

On the SDS Finder, I found the product I am interested in, but the country I need is not listed. How do I get an SDS for a country that is not listed?

If there is not an SDS for the country that you need, please Contact Dow.

What is a Regulatory Data Sheet (RDS) and what kind of information can be found in an RDS?

The RDS is a document that contains a compilation of regulatory information that is available on the product. The RDS can be found on a Product Detail Page (PDP) and may contain things like:

Global Chemical Inventory Compliance
Trace Analysis
Animal Derived Components - BSE / TSE
Food Allergens
Materials from Genetically Modified Organisms - GMO
EU Directive 2002/95/EC (RoHS) as amended by 2008/385/EC
Coalition of Northeastern Governors - CONEG
Hazardous Decomposition Products
ASTM F963 - Standard Consumer Safety for Toy Safety
Bisphenol A
Natural Rubber or Latex
Phthalate Esters
Fluorotelomers, Perfluorooctanoic acid (PFOA) and Derivatives
Clean Air Act
California Proposition 65 (Safe Drinking Water and Toxic Enforcement Act of 1986)
Kosher
Halal
Residual Volatile Organic Compounds - VOC
US FDA Food Contact Status
RCRA
Superfund Amendments & Reauthorization Act
REACH

What is Dow’s Sustainability policy?

Dow is collaborating with like-minded partners to advance the well-being of humanity by helping lead the transition to sustainable planet
and society. To find out more, visit the Science and Sustability section of the Dow Corporate website.

Where can I find the most current information around sustainability (e.g. Dow Jones Index, Sustainability Index, etc.)?

Information and resources on sustainability can be found on the Science and Sustainability Page on the Dow Corporate site.

Who do I contact if I am doing market research?

Unfortunately Dow does not participate in research studies such as this. Any information we have available on your subject is available on www.dow.com.

How do I offer my products or services to Dow?

To sell products and / or services to Dow please review the Supplier Information section on the Dow Corporate website and contact us via that page.

How do I share my idea or invention with Dow?

Please submit your idea using the Dow Venture Captial Contact Us section of the Corporate Dow website.

Alternatively you can submit your request in writing to:

The Dow Chemical Company
2030 Dow Center
Midland, MI 48674

How can I become a distributor, exporter or reseller of Dow’s products?

Dow has an established network of distributors / exporter / resellers and is not looking for any new relationships at the present time.

Where do I apply for a position at Dow?

You can learn about working at Dow, the application process and search and apply for open positions on the Careers section of the Dow Corporate website.

Who do I contact if I am a retiree?

You can visit the Benefits section of the Dow Corporate website or contact the Retiree Service Center.

Toll Free: 1-800-344-0661

Toll: 1-989-636-0977

retiree@dow.com