To ensure the safe use of Dow products, we provide health, safety and environmental information to distributors.
Commensurate with product risk, Dow selects, works with and periodically reviews distributors to foster proper use, handling, recycling, disposal and transmittal of appropriate information to downstream users. Dow may also train distributor employees.
Dow has worked with national distributor associations in the U.S., Canada and Europe to implement third party auditing of the EH&S practices and performance of distributors. Dow employees have access to the findings of these audits and review them on a regular basis to ensure practices and performance meet Dow’s rigorous expectations.
When Dow identifies improper practices involving a product, we work with the distributor to improve those practices. If, given a reasonable amount of time, improvement is not evident, then Dow will take further measures — up to and including termination of the business relationship.