Commensurate with product risk and customer sophistication, Dow works with our customers and other direct product receivers to foster proper use, handling, recycling, disposal and transmittal of information to downstream users.
Dow employees work hard to identify end-use applications for our products that take maximum advantage of the products’ properties to enhance customer success and minimize the potential for adverse impacts to human health and the environment.
Dow routinely declines to sell products into applications where we are not comfortable that the product can be used safely and in a manner protective of human health and the environment.
When an improper practice is identified involving a Dow product, we work with the product receiver to improve those practices. If improvement is not evident, then we will take further measures — up to and including termination of product sale.
Information may be available in videos, posters or product literature. Dow employees may be available to provide training, technical service or industrial hygiene monitoring. Availability will vary based on the product and its hazards. For further information, contact the Customer Service Center at 1-800-232-2436.