Customer Automation Solutions
Easy Automation through a Flexible Suite of Options
Dow Customer Service professionals can help you develop the right solution with flexible options that provide around-the clock access, streamlined information and access to productivity tools. Automation allows you to spend more time with your sales, service and technical contacts – enhancing working relationships and developing new solutions for your customers.
Order capture technology automatically captures orders faxed or emailed.Learn more.
MyAccount customer portal
Secure, web-based access provides real-time transaction data and information access.Learn more.
Business-to-business (B2B) integration
Connects your systems and processes with Dow using standardized electronic messaging and documentation.Learn more.
Vendor Managed Inventory (VMI)
Via telemetry handles reorders based on your pre-determined inventory and usage levels.Learn more.
Adds additional value to your purchasing, payables and cash flow management activities gaining benefits across your procure-to-pay process.Learn more.