Transactional Service Standards Documents

The following two documents provide a summary of all the transactional service standards for North American chemicals businesses:

Summary of Transactional Service Standards: Dow-arranged Freight (1 KB PDF)

Summary of Transactional Service Standards: Customer-arranged Freight (1 KB PDF)

Below are the detailed Dow transactional service standards for North American chemicals businesses:

Destination points (1 KB PDF)

Detention policies (1 KB PDF)

Lead time (1 KB PDF)

LTL/Liquid Drum Offering and Price Schedule (1 KB PDF)

"Max load" policy (1 KB PDF)

Maximum products per shipment (1 KB PDF)

Minimum Order Quantities (1 KB PDF)

Source points (1 KB PDF)

Standard and special equipment (1 KB PDF)

Typical delivery windows (1 KB PDF)

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