If you have a question about DOW surfactants that hasn’t been answered on this site, you can find help here. Just call, fax or write the Dow office in your region, or email us using the form below.

North America
The Dow Chemical Company
Customer Information Group
P.O. Box 1206
Midland, Michigan U.S.A. 48674

Toll Free (U.S. and Canada):
1-800-447-4369

Tel: 1-989-832-1542
Fax: 1-989-832-1465

Europe
Dow Belgium B.V.B.A.
Prins Boudewijnlaan 41
B-2650 Edegem
Belgium

Toll free** phone: +800 3 694 6367

Telephone: +31 11567 2626
Telefax: +31 11567 2828

Latin America
Dow Brazil S.A.
CIG-Latin / 3C floor
Rua Alexandre Dumas, 1671
Chacara Santo Antonio
04717-903 - Sao Paulo - Brazil


Tel: +55 11 5188 9000
Fax: +55 11 5188 9887
Email: fspctig@dow.com

Asia Pacific
Shanghai Dow Center
Customer Information Group
No. 936 Zhangheng Rd.
Shanghai, 201203, PRC

Toll Free
Tel: 400 889 0789 (for China Mainland)
+800 7776 7776 (All countries excluding Vietnam & Indonesia)
Fax: +800 7779 7779

Non-Toll Free (All Countries):
Tel: +86 21 3851 4988
+60 3 7965 5392
Fax: +86 21 5895 4612
+60 3 7958 5598

**Toll free from Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, The Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom

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