ISO Certificates
The Dow quality management system gives customers a consistent interface with Dow, showing that they can easily work at any level throughout the organization. This system supports the present Dow Polyurethanes offerings and enables us to add new products and services anywhere in the world – faster, less expensively and in full compliance with the global needs of the industry. Dow Polyurethanes is committed to high performance and high quality. For example, we have very successfully instituted Six Sigma as a cornerstone of our corrective/preventative action and continuous improvement processes. We are also implementing the business excellence model, European Foundation for Quality Management for business self-assessments.
In 1999, our system was upgraded and certified to the third edition of QS-9000. In 2003 we further upgraded our system and received certification to ISO-9001:2000 and ISO/TS-16949 2002 (The global Automotive Quality Management System Standard). Our current certificates are listed below.
ISO/TS 16949:2009 certificates
Dow Polyurethane ISO 9001:2008 certificate of approval (2.7MB PDF)
Europe - Polyurethane Isocyanates - Farmsum/Delfzijl, Netherlands (500 KB PDF)
Europe - Polyurethane Isocyanates - Stade, Germany (500 KB PDF)
Europe - Polyurethane Polyols - Tarragona, Spain (500 KB PDF)
Europe - Polyurethane Polyols - Tertre, Belgium (500 KB PDF)
Europe - Polyurethane Polyols/Blends - Terneuzen, Netherlands (500 KB PDF)
North America - Polymeric MDI Plant - Freeport, TX (500 KB PDF)
Dow has implemented the American Chemistry Council's Responsible Care® program globally. This management system is broader in scope than ISO-14001, required by several of our OEM customers. In addition to the environment, the program includes provisions for safety and health as well as specific metrics. Using Responsible Care as the base, many of our European facilities have fulfilled their EMAS requirements and certified to ISO-14001. With the stakeholder participation of customers, the public, government, competitors, and industry partners, such as the transportation industry, Responsible Care is a superior system for the chemical/plastics industry to address societal needs and sustainable business development.
ISO-14001 EMAS Stade (444KB PDF) ISO 14001
EMAS Tarragona (1.2MB PDF) ISO 14001
EMAS Terneuzen (1.4MB PDF) ISO 14001
EMAS Tessenderlo (178KB PDF)
ISO 9001:2008 certificates
Dow Polyurethane ISO 9001:2008 certificate of approval (2.7MB PDF)
ISO/TS 16949:2009 certificates
Europe - Polyurethane Isocyanates - Farmsum/Delfzijl, Netherlands (500 KB PDF)
Europe - Polyurethane Isocyanates - Stade, Germany (500 KB PDF)
Europe - Polyurethane Polyols - Tarragona, Spain (500 KB PDF)
Europe - Polyurethane Polyols - Tertre, Belgium (500 KB PDF)
Europe - Polyurethane Polyols/Blends - Terneuzen, Netherlands (500 KB PDF)
North America - Polymeric MDI Plant - Freeport, TX (500 KB PDF)
Learn more about the Dow Quality Management System
Developed and endorsed by company management, the Dow Quality Management System ensures that customers receive quality, reliability and integrity in the products and services Dow provides to them, and that customers' needs and requirements are met. Learn More