Customer Application Center

Your Customer Application Center (CAC) for Western Europe is located in Buchs, Switzerland and also serves as the Dow Microbial Control Center of Excellence: Formulations. At this state-of-the-art facility, you'll find experts who are focused on protecting and preserving your products and brand reputation. Contact Us. We're here...putting you in control.

An overview of your Customer Application Center in Buchs

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Your Customer Application Center in Action

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Scientists in the lab 

What can we do for you?
Europe is a diverse marketplace. Our portfolio of products and technologies can provide you with equally diverse solutions.

Worried about reliability of delivery? Our supply chain is backed by the resources of The Dow Chemical Company.

Need help with REACH and the Biocidal Product Directive? Our technologies are approved and registered through the appropriate governing bodies, including EU and individual countries.

Looking for lab services and expertise? Get microbiology testing. Get formulation, regulatory and commercial support. All available locally to you.

We don't just make product recommendations. We show you how your formulations will perform and ensure that you'll understand all applicable regulations:
  • High throughput testing laboratories to generate extensive data sets to develop recommendations
  • Extensive formulation expertise and capabilities through our Center of Excellence in the Buchs CAC
  • Expert regulatory support for BPD and REACH as well as national regulations