DIRECTOR^SM Services: Technical Field Support

Technical Field Support

Performance of FILMTEC™ elements and DOWEX™ ion exchange resins can depend on a number of external factors dictated by your system's configuration and overall operating conditions. Our water treatment experts can provide complete technical support on the phone or in the field to ensure that your system design and operating parameters are optimized to obtain maximum element or resin performance, productivity, and economy.

Our technical service personnel are available to provide support at each stage of your project, including:

•	System design
•	Element or resin installation
•	System start-up
•	Element or resin maintenance
•	On-site troubleshooting

Advanced engineering software tools (ROSA and CADIX) are also available to help you evaluate FILMTEC elements and DOWEX ion exchange resins before you make a purchase.