DOWTHERM/DOWFROST Annual Fluid Analysis

The free Fluid Analysis Program is offered to qualified customers currently using Dow heat transfer fluids and coolants. A customer qualifies for this program if the sample being submitted comes from a system which contains the following Dow products and volumes:  

The purpose of this program is to track the performance of DOWTHERM™ or DOWFROST™ fluid over time and to minimize unnecessary operational and fluid replacement costs. Dow’s fluid testing is the most comprehensive fluid analysis and reporting. Regular analysis and fluid maintenance support increases system reliability, reduces down time and costs. Customers who wish to have a Fluid Analysis conducted on a system that is smaller in volume than the free analysis volume requirement will be charged a $200 fee.

A summary of the tests performed can be found on links on the left.

This convenient service helps you to avoid problems including:

• Inadequate heating/cooling performance
• Inefficient operation and high operating cost
• System fouling, component damage
• Lost productivity due to unscheduled downtime
• Unplanned cleaning and maintenance expense
• Higher than normal makeup fluid requirements
• Premature fluid changeout and resulting replacement expense.

On Site Tests

There are a few tests that can be done at your site as part of periodic maintenance. Instructions on conducting a pH test, how to adjust pH, conducting a sediment test (and how to filter) can be found in the Answer Center.

DOWTHERM/ DOWFROST Sample Analysis - Shipping Information

The analysis of DOWTHERM/DOWFROST is conducted at a Dow Thermal Fluids laboratory. Typically, within two weeks of receiving the sample, Dow will provide a "performance profile" of your fluid via email or fax as requested by you, the customer.

To ship a sample of DOWTHERM/DOWFROST fluid for analysis, please follow the following guidelines by region:

Asia Pacific: Please contact your Dow seller or contact the Dow Customer Information Group-Pacific Region. They will provide a sample shipping kit that can be filled and mailed to the Dow Thermal Fluids Laboratory.

Europe: Customers are asked to fill a plastic or glass container of approximately 8 oz of fluid, seal securely to prevent leakage. This container should be labeled with the type of fluid, customer name, contact name and telephone number. Fluid to be analyzed should be sent to: Dow Benelux NV, Heat Transfer Fluid Testing Laboratory, Oude Maasweg 4, 3197 KJ Rotterdam Botlek, The Netherlands
Tel:++31 (0) 10 295 8651

North America: A sample kit is provided at no cost for use in shipping a sample to the Dow Thermal Fluids Laboratory. The sample shipping kit includes everything needed to package and ship the sample, as well as sampling instructions and a sample identification sheet. Contact us for an inhibited Glycol shipping kit to be sent to you.

Latin America: Customers are asked to fill a plastic or glass container of approximately 8 oz of fluid, seal securely to prevent leakage. This container should be labeled with the type of fluid, customer name, contact name and telephone number. Fluid to be analyzed should be sent to: NEED CONTACT NAME AND ADDRESS.

India/ Middle East/ Africa: Please contact your Dow representative to find out availability.