Who is Dow's transfer agent?
BNY Mellon Shareowner Services
P.O. Box 358016
Pittsburgh, Pennsylvania 15252 U.S.A.
800-369-5606 (United States and Canada)
+1-201-680-6685
E-mail: dowshareholders@bankofny.com
Website: www.bnymellon.com/shareowner/isd
Registered stockholders can access their account online as well as perform routine transactions by visiting the BNY Mellon Shareowner Services website, www.bnymellon.com/shareowner/isd. You must first activate your online account by logging into the BNY Mellon Equity Access site.
How may I obtain information about my account?If you are a registered stockholder, you may obtain information about your account by calling BNY Mellon Shareowner Services at 800-369-5606 (United States and Canada) or +1-201-680-6685 and using the automated telephone system or speaking with a customer service representative.
You may also obtain information about your account by writing to:
BNY Mellon Shareowner Services
P.O. Box 358016
Pittsburgh, Pennsylvania 15252 U.S.A.
or by visiting www.bnymellon.com/shareowner/isd for online access.
What is the difference between a registered stockholder and a beneficial stockholder?A registered stockholder is a stockholder who holds shares directly in their name, in certificate or book-entry form, and is listed on the records of a corporation as owning the shares of the corporation.
A beneficial stockholder is a stockholder who enjoys the benefits of ownership even though the title is kept in the name of a broker/dealer, bank nominee or custodian fund. When shares are kept in this manner, it is often referred to as keeping the shares in "Street Name.”
How may I purchase Dow stock?If you are a registered stockholder, you may purchase additional shares through The Dow Chemical Company’s Dividend Reinvestment Plan offered by BNY Mellon Shareowner Services. Information regarding the Plan may be obtained by contacting BNY Mellon Shareowner Services at 800-369-5606 (United States and Canada) or +1-201-680-6685 or by visiting their website www.bnymellon.com/shareowner/isd.
If you are not a registered stockholder, you must purchase shares of Dow stock through a stock broker or investment advisor. If you wish to hold your shares in registered form, you must notify the broker to arrange the issuance of your shares. Many brokers charge a fee for this service.
How do I sell Dow stock?Original stock certificates may be brought to any broker for sale.
Registered stockholders may also sell shares by becoming a participant in The Dow Chemical Dividend Reinvestment Plan, depositing their shares in the Plan and then requesting the sale under the Terms and Conditions of the Plan. Information regarding the Plan can be obtained by visiting the BNY Mellon Shareowner Services website, www.bnymellon.com/shareowner/isd, or by calling BNY Mellon Shareowner Services at 800-369-5606 (United States and Canada) or +1-201-680-6685.
Beneficial stockholders must contact their broker to arrange the sale of shares.
Does Dow offer reinvestment of dividends?All registered stockholders may reinvest cash dividends in additional Dow shares by enrolling in Dow’s Dividend Reinvestment Plan. Additional information on the plan is available by contacting BNY Mellon Shareowner Services at 800-369-5606 (United States and Canada) or +1-201-680-6685 and using either the automated telephone system or speaking with a customer service representative or click here to view and/or download the Dow Dividend Reinvestment Program Brochure. Click here for an enrollment form.
How may I replace lost or stale-dated dividend checks?Registered stockholders may request the replacement of dividend checks by calling BNY Mellon Shareowner Services at 800-369-5606 (United States and Canada) or +1-201-680-6685 and using either the automated telephone system or speaking with a customer service representative.
You may also request replacement checks by writing to BNY Mellon Shareowner Services. Please include your Investor ID number in your correspondence.
Please forward your correspondence to:
BNY Mellon Shareowner Services
P.O. Box 358016
Pittsburgh, Pennsylvania 15252 U.S.A.
Registered stockholders may request the replacement of stock certificates by writing to BNY Mellon Shareowner Services. Please include the name of the security, the name of the registered owner(s), the number of shares and the certificate number(s), if available, in your correspondence.
Please ensure your letter is signed by all current owners or legal representatives. If the registered owner is deceased, please state so in your letter so that BNY Mellon Shareowner Services can provide you with the necessary legal requirements.
Please forward your correspondence to:
BNY Mellon Shareowner Services
P.O. Box 358317
Pittsburgh, Pennsylvania 15252 U.S.A.
A fee of 1% of the market value will be charged by a surety company to replace the securities and a minimum of $50 in processing fees. Only those lost securities valued at $3,000 or more require a bond. Once BNY Mellon Shareowner Services receives your letter, a stop will be placed against the certificate(s) and an Affidavit of Loss will be mailed to the address specified in the letter. The Affidavit of Loss will specify the exact surety fee, if applicable, and total processing fees. Please note that a replacement fee will not be charged if you reported non-receipt of your certificates within one year of issuance and BNY Mellon Shareowner Services issued and mailed the stock and is currently the Transfer Agent.
How do I transfer stock or change the name or mailing address used for my account?If you are a registered stockholder, BNY Mellon Shareowner Services can assist you. Please contact them at 800-369-5606 (United States and Canada) or +1-201-680-6685 and speak with a customer service representative. Click here for stock transfer forms used for transfers or name changes.
Registered stockolders can also change their address online. To access your account online www.bnymellon.com/shareowner/isd.
You may also request transfer instructions or a change of address in writing by forwarding your correspondence to:
BNY Mellon Shareowner Services
P.O. Box 358016
Pittsburgh, Pennsylvania 15252 U.S.A.
Please include your Investor ID number in your correspondence to assist in identifying your account.
Beneficial stockholders, please contact your broker for assistance.
How can I request a duplicate 1099-DIV?1099-DIVs are either included with the final dividend check or dividend reinvestment statement of the calendar year or are mailed out by BNY Mellon Shareowner Services by January 31 of the following year in a separate envelope marked "Important Tax Document Enclosed.” After January 31, registered stockholders may request a duplicate 1099-DIV by calling BNY Mellon Shareowner Services at 800-369-5606 (United States and Canada) or +1-201-680-6685 and using either the automated telephone system or speaking with a customer service representative. Duplicate 1099-DIVs can also be viewed and printed from the website, www.bnymellon.com/shareowner/isd.
What are Direct Registration System "shares" also known as DRS?The Direct Registration System provides for book entry ownership of securities, registered directly on the books of a transfer agent or issuer. In lieu of physical stock certificates stockholders are provided a statement detailing the number of Direct Registration System shares issued. Through DRS the assets of the registered holder can move electronically to and from the transfer agent and broker dealer. This system prevents the loss of certificates. At any time, a stockholder can request a physical stock certificate to be issued for DRS shares held on the transfer agent’s records at no charge.
When are Dow’s earnings announcement dates?Click here for a complete list of Dow’s earnings dates found on our Calendar of Events page.
When is Dow’s Annual Meeting?Click here for information regarding Dow’s Annual Meeting.
How can I receive a copy of Dow’s latest annual report?Click here to find electronic versions of The Dow Chemical Company’s most recent annual reports. Hard copies of our annual report can be requested by calling Dow’s Investor Relations Department at 800-422-8193 (United States and Canada) or +1 989-636-1463, or by e-mailing ir@dow.com.
When was Dow’s last stock split?The Dow Chemical Company’s most recent stock split was a 3-for-1 split declared on June 16, 2000. Click here for stock split information.
Where can I find historical stock prices for The Dow Chemical Company, Union Carbide Corporation and Rohm and Haas Company?Click here to look up historical stock prices which go back to 1970. Dow also offers an investment calculator which goes back to 1970. Click here to use the calculator.
How can I exchange shares of Union Carbide Corporation stock?On February 6, 2001, The Dow Chemical Company acquired Union Carbide Corporation. Please contact our transfer agent, BNY Mellon Shareowner Services, at 800-369-5606 (United States and Canada) or +1-201-680-6685, for questions regarding Union Carbide stock.
How can I exchange shares of Rohm and Haas stock?On April 1, 2009, Rohm and Haas Company merged into Ramses Acquisition Corp., a wholly owned subsidiary of The Dow Chemical Company. Please contact our transfer agent, BNY Mellon Shareowner Services, at 800-369-5606 (United States and Canada) or +1-201-680-6685, for questions regarding Rohm and Haas stock.
What is the exchange rate for Union Carbide Corporation stock?On February 6, 2001, The Dow Chemical Company acquired Union Carbide Corporation. Each Union Carbide share is exchangeable for 1.611 shares of Dow.
What is the exchange rate for Rohm and Haas Company stock?On April 1, 2009, Rohm and Haas Company merged into Ramses Acquisition Corp., a wholly owned subsidiary of The Dow Chemical Company. For each share you exchange, you will receive $78.00 of sale proceeds and $0.97 of interest.
Whom do I contact if I have a question regarding a Dow bond or debenture?For bond or debenture questions please contact Dow‘s Headquarters at +1 989-636-1000 and ask for the Treasury Department.


