Transfer Agent Information

Stockholders may contact Dow's transfer agent at 800-369-5606 (U.S. and Canada) or +1 212-815-3700 between the hours of 8:00 A.M. and 8:00 P.M. Eastern Time, Monday through Friday. The interactive voice response is available 24 hours a day, 7 days per week. Should you want to contact the transfer agent in writing, please send your inquiry to one of the following addresses:

The Bank of New York
Shareholder Services Dept
P.O. Box 11258
Church Street Station
New York, New York 10286-1258 U.S.A.

Please include in your letter a telephone number where you may be reached during business hours.

For optional cash investments, sales, transfers, deposits or withdrawals, mail the tear-off portion of your transaction advice or account statement to:

The Bank of New York
Investment Services Department/Dow Chemical
P. O. Box 1958
Newark, New Jersey 07101-9774 U.S.A.

You may also call 800-369-5606 (U.S. and Canada) or +1 212-815-3700 with your instructions or visit The Bank of New York website. To access individual account information, you must first request a Personal Identification Number (PIN).

Log onto www.stockbny.com
Click on "Account Access"
Click on "Request a Temporary PIN with SSN" or "Login w/o SSN"
Follow instructions to request a PIN

You will receive an immediate confirmation of your request via email. The temporary PIN will be mailed to your registered address. When you receive this PIN, log into the web site, then proceed to "Shareholder Login for Established PINS." You will be prompted to change your temporary PIN. You can then begin to access the features of this site. Please keep your new PIN in a safe place for future account access.

Dow Dividend Reinvestment Program

All registered stockholders may reinvest cash dividends in additional Dow shares. Additional information on the program is available by contacting Dow's transfer agent, The Bank of New York.

Dow Dividend Reinvestment Program Brochure

Direct Registration System

The Direct Registration System provides for book entry ownership of securities, registered directly on the books of a transfer agent or issuer. In lieu of physical stock certificates shareholders are provided a statement detailing the number of Direct Registration System shares issued. Through DRS the assets of the registered holder can move electronically to and from the transfer agent and broker dealer. This system prevents the loss of certificates. At any time, a shareholder can request a physical stock certificate to be issued for the DRS shares held on the transfer agent's records at no charge.

Additional information on the program is available by contacting The Bank of New York.

Direct Registration System Brochure (345KB PDF)