Nurse Phonelines

Informed Health® Line
Dow MAP-Plus (i.e., Aetna) participants can use this 24 hours a day, seven days a week nurse phone service to better understand symptoms, self-care options and when to seek attention from a health professional. The nurse counselors can also help you better understand a diagnosis and your treatment options.

Contact Information
Toll-Free: 800-7-DOW-DOW (800-736-9369)
Choose Aetna Services, then Informed Health Line, from the menu options.

HMO's
If you are enrolled in a Dow HMO, contact your HMO to see if it offers a similar service.


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