Get to know our microbial control experts
Suzanne M. Carroll
Global Business Director
Effective, safe and sustainable use of microbial control technologies and products is essential for providing society with protection needed to keep harmful micro-organisms at bay – in our homes, schools, work places and other public and recreational spaces. Dow Microbial Control solutions not only help protect the health and well-being of people and animals around the world, they also enable businesses and industries to more be more efficient, sustainable and safe, and help preserve and protect their products.
In her role as the global business director of Dow Microbial Control (DMC) - a business group of The Dow Chemical Company – Suzanne M. Carroll directs global business strategy and R&D to drive a robust pipeline of innovations, empowering companies in a range of industries to operate more sustainably. She and her team are leveraging science and technology to proactively solve microbial problems for customers. Key to this is Suzanne’s focus on ensuring DMC fully understands and anticipates the needs and processes of our customers’ markets, industries and applications, and that our customers have access to a portfolio of products that includes a wide array of environmentally preferred actives and formulations designed with evolving regulatory landscapes in mind.
Suzanne’s ability to understand customers’ unique microbial challenges is rooted in the extensive work she has done to ensure that DMC’s global, world-class expertise in advanced sustainable microbial control is applied through a network of regional teams who understand local microbial issues. Prior to becoming the DMC global business director in 2014, Suzanne served as the DMC global commercial director. In this role she oversaw all customer-facing activities for the world's leading antimicrobial solutions business, including a network of regional Customer Application Centers (CAC), which features dedicated application and challenge testing laboratories, cutting-edge equipment and on-site formulation experts who help solve microbial control problems for customers around the globe. Dow Microbial Control's CACs are based close to customers in key regions worldwide, including North America, Latin America, Eastern and Western Europe, Middle East, India, Japan/Korea, China and Southeast Asia.
Suzanne holds a BS honors degree in Chemistry from Saint Joseph's University. She started her career at Rohm and Haas in Adhesives Research in 1990 where she spent 9 years as a Research Scientist and Project Leader focused on designing acrylic polymers for pressure-sensitive adhesives. During this time Suzanne earned the prestigious Otto Haas Award for Technical Excellence and was chosen for a Market Research Consulting Apprenticeship with the Martec Group in 1999.
Since 2000, she has held roles of increasing responsibility in sales, marketing and new business development, serving the tape, label, caulk and sealant, electronic adhesives, flexible packaging, biodiesel and specialty additive industries.
Suzanne is located in Philadelphia, Pennsylvania, United States.
Amy S. Cohen
Global Business Communications Director
Amy Cohen is the global business communications director for Dow Microbial Control, responsible for creating and implementing all communications strategies with a primary focus on measurable strategic communications programs and executive counsel to help achieve business goals. Additionally, as a member of the Dow Public Affairs function, Amy plays a critical role in supporting the company's overall reputation and business branding initiatives.
Amy joined Dow in 2014 and brings in-depth communications expertise to the business. She has more than 15 years of communications experience working in organizations ranging from non-profit research centers, member-driven international organizations and large multi-national corporations.
Prior to joining Dow, Amy led digital and member communications for the International Post Corporation, where she optimized member participation and value and improved the corporation's image by creating integrated, multi-channeled communication initiatives. Amy later served as the web content and strategy leader for WABCO, a leading global supplier of technologies and control systems for commercial vehicles, where she facilitated improvements to the corporation’s digital communication strategies and implemented new technologies to increase WABCO’s share of voice in the commercial vehicle industry. More recently, she was the technical and internal communications leader for Iron Bow Technologies, where she provided leadership and direction for the solutions identity of the organization.
Amy holds a master's degree in communications from the Johns Hopkins University and a bachelor's degree in history and political science from the University of California, Los Angeles.
Amy is based in Philadelphia, Pennsylvania, United States.
Commercial Director, Europe, Middle East and Africa
Joseph Ferrara is the Commercial Director, Europe, Middle East and Africa for Dow Microbial Control, responsible for leading all business activities in the region, including acceleration of growth through localization, market plan implementation, sales deployment, technical service alignment, strategic partnerships and alliances, as well as leadership for all commercial and marketing employees in EMEA.
Prior to his current role, Joseph served as the global business operations director for Dow Microbial Control until April 2015, responsible for creating and implementing supply chain strategies with a focus on enabling growth, delivering margin expansion, and improving supply chain capability and reliability. Joseph originally joined Dow Microbial Control in 2011 when he was named the global business finance manager. He began his career in public accounting working as an assurance auditor. Joining Rohm and Haas in 2006 and Dow with the acquisition in 2009, he gained valuable global experience for two years as an internal auditor. His next assignment brought him to the North American Coatings business in 2008.
As a Coatings analyst, Joseph provided internal financial reporting support and financial support to the commercial and marketing teams. Joseph is licensed as a Certified Public Accountant and has earned degrees in Accounting and International Business from Villanova University. In addition, he earned a Master's in Accounting and an MBA from Villanova.
Joseph is located in Horgen, Switzerland.
Business Manufacturing and Technology Leader
Jeff Garry is the business manufacturing and technology leader for Dow Microbial Control. In this role, he directs all internal and external manufacturing programs for the organization.
Jeff was formerly the Tech Center director for the Advanced Materials Portfolio Tech Center, and Advanced Materials Division quality director, where he led the global tech center organization for Dow Microbial Control, Dow Consumer & Industrial Solutions, Dow Energy Materials and Ventures & Business Development. In addition, Jeff had oversight for quality, as well as energy efficiency and conservation for the division. He previously served as the business manufacturing leader and supply chain director for Powder Coatings while located in Morges, Switzerland.
After graduating from Texas A&M University with a degree in mechanical engineering, Jeff joined Rohm and Haas in 1989 as a project engineer and worked in various engineering and project management roles at Dow, including an assignment in Landskrona, Sweden, leading the LK-2 plant expansion. In 2001, he became maintenance and reliability leader for the Deer Park, Texas, site and then assumed additional responsibilities as the Engineering Division Houston site manager. In 2004, Jeff moved to the Reading, Pennsylvania, site and joined the Powder Coating business as the North American manufacturing manager and the Reading site manager.
In 2007, he was named the manager of projects for Specialty Materials, based at Bristol, Pennsylvania.Jeff is based in Deer Park, Texas, United States.
Jeffrey J. LaVolpicelo
Global Business Operations Director
Jeff LaVolpicelo is the global business operations director for Dow Microbial Control (DMC), responsible for responsible for creating and implementing supply chain strategies with a focus on enabling growth, delivering margin expansion, and improving supply chain capability and reliability.
Prior to joining DMC, Jeff worked for more than 16 years for Dow's Electronic Materials (EM) business, most recently as the supply chain manager for North America and Europe in Dow Electronic Materials. He began his career with Dow in 1998 as a chemist for Electronic Materials' Metalorganics business.
In 2002, Jeff became an ERP/SAP Business Analyst for EM, and then took on responsibilities within EM as a process engineer and later as a cost analyst. Jeff moved into the Supply Chain function for EM in 2008. He holds a Bachelor of Science degree in Biochemistry from Lafayette College.
Jeff is located in Marlborough, Massachusetts, United States.
Commercial Director, Americas
Mike Sheehan is the commercial director for the Americas for Dow Microbial Control. In this role, Mike is responsible for leading all business activities in the region, including market plan implementation, sales deployment and technical sales/service support, strategic partnerships and alliances, as well as leadership for all employees in the customer application centers in this region.
Mike joined Dow as part of the Rohm and Haas acquisition in 2009. He began his career with Rohm and Haas in 1981 as a project engineer for the corporate engineering division. Since then, he has held a variety of positions within the company. In 1984, Mike became a production engineer for specialty monomers at the Bayport Plant. In 1988, he was appointed operations manager in the biocides department. Mike held this position for eight years until he was named global supply chain manager for biocides. In the following years, Mike was the global marketing manager for dispersants and biocides. In 2003, Mike was named global business development manager for biocides. His most recent position was business manager for the biocides department.
Mike holds a Bachelor of Science degree in mechanical engineering from the Stevens Institute of Technology. He also received a Master’s in Business Administration from Temple University.
Mike is located in Philadelphia, Pennsylvania, United States.
Global Business Associate Finance Director
David Stafford is the global business associate finance director for Dow Microbial Control. In this role, David is responsible for understanding and communicating the business' financial results and completing financial analysis for commercial analytics and decision making. He provides financial counsel to the global general manager as well as the rest of the leadership team and works closely with the commercial team to evaluate strategic projects, complete operational and tactical financial analysis and review investment decisions.
Most recently, David was the associate finance director for Dow’s Solar Platform, a business unit of the Advanced Materials Division. As part of the Solar Platform leadership team, David worked to develop from scratch complex financial models, business strategies, and business financial plans to support the development and start-up of the new-to-Dow Solar business unit. In addition to his role in Solar, David also had responsibility for the coordination and preparation of the Building & Construction strategic planning process as well as the 10 Year Financial Plan.
David joined Dow in 1998 as a staff auditor in corporate auditing as part of the MBA Rotational Program. In 1999, he transitioned to the role of planning analyst within the strategic planning and business analysis organization. In 2000 he assumed the role of finance analyst supporting Dow's new business development activities, which focused on eBusiness activities. In 2004 David joined shared services finance and in 2006 was named finance manager in specialty chemicals for the global Amines businesses, which led to the added responsibility of Chelants in January of 2008. David joined the Dow Solar business in late 2008 and added responsibility for the North American Extruded Polystyrene business from mid 2009 through early 2011.
Prior to joining Dow, David was a senior tax consultant for Deloitte & Touche LLP. He earned a Bachelor of Science degree in Accounting at Babson College and an MBA in Finance with Distinction from Cornell University. He is a Certified Public Accountant in the State of Michigan.
David is based in Buenos Aires, Argentina.
Global Research & Development Director
Rick Strittmatter is the global Research & Development director for Dow Microbial Control. In this role, he is responsible for the Dow Microbial Control innovation growth strategy focused on delivering sustainable microbial control technologies. Rick leads a global team of scientists who develop cutting-edge tools and capabilities in the areas of advanced delivery systems for biocide actives and microbiological methodology, as well as new actives and technologies for microbial control. The team has wide-ranging application science expertise in paints & coatings, oil & gas, industrial water treatment, personal care, marine antifoulants, disinfection & hygiene, and several other industrial applications.
Rick joined The Dow Chemical Company as part of Dow's 1999 acquisition of ANGUS Chemical Company. Rick joined ANGUS in 1996 as applications R&D director, with responsibility for biocide applications and other industrial applications. In 2001, Rick joined Dow's Advanced Electronic Materials business, where he was R&D leader responsible for next generation low-k dielectrics. In 2004, Rick was named the global R&D leader for Dow Biocides. As part of the 2009 acquisition of Rohm & Haas, Rick became global R&D director for DMC, the business unit resulting from the combination of Rohm & Haas Biocides and Dow Biocides.
Prior to joining ANGUS, Rick served as a senior chemist and group leader for Nalco Company with responsibility for developing microbiological control programs and water recycle strategies for industrial water treatment applications.
Rick received his doctorate in inorganic chemistry from The Ohio State University in Columbus, Ohio, and a bachelor's degree in chemistry from Wake Forest University in Winston-Salem, N.C. He holds four U.S. patents and has contributed articles to more than 40 scientific publications. Rick is a member of the American Chemical Society and the Society for Industrial Microbiology, and has served on advisory panels or as symposium chairman for several industrial associations.
Rick is located in Collegeville, Pennsylvania, United States.
Global Marketing Director
Christopher Urheim is the global marketing director for Dow Microbial Control (DMC), responsible for leading DMC’s global marketing team and for developing and implementing the DMC business strategy, including portfolio management, market participation strategies and market-driven innovation. He is responsible for ensuring DMC maintains its strategic marketing focus by prioritizing its market segments based on selling opportunities and increasing DMC’s competitive position across all our market segments.
With close to 25 years of experience working for Dow, Chris brings to DMC a strong strategic marketing background coupled with experience in sales and commercial management. He began his career with Rohm and Haas in 1991 as a corporate strategic planning analyst before later becoming the North American Market Manager, Textiles, in 1996 and then the worldwide marketing manager for Rohm and Haas’s Paper Coatings business in 1998. Following two years in Singapore as the SE Asia/ANZ Business Manager, Adhesives & Coatings, Chris returned to the US to become global marketing manager for Pressure Sensitive Adhesives. He continued his adhesive marketing responsibilities after Dow acquired Rohm and Haas in 2009. In 2010, Chris became the North America Marketing director for Dow Packaging and Converting, until 2012 when he took on his most recent assignment as North American sales director, Adhesives & Functional Materials.
Chris holds a Bachelor of Science degree in Chemical Engineering from Princeton University and an MBA from the University Of Pennsylvania Wharton School of Business.
Chris is located in Philadelphia, Pennsylvania.
Commercial Director, Asia Pacific
Vincent Zeng is the commercial director for Asia Pacific for Dow Microbial Control, a business unit of The Dow Chemical Company. Vincent is responsible for coordinating within the region all business development efforts, including market plan implementation, sales deployment and strategic partnerships and alliances, channel decisions and execution.
Vincent joined Union Carbide Corporation (UCC) in Guangzhou in 1993 as a business development representative and became office supervisor and product specialist in 1995.In 2001, he was named senior account representative for the Performance Chemicals Business. In 2004 he was became the regional marketing manager for Greater China for ANGUS and Dow Biocides. In 2006, he became the regional commercial manager for Angus Chemical and Dow Biocides, as well as office manager for Dow Chemical Guangzhou Office, the Dow business center in south China. Vincent expanded his role as Guangzhou Office manager in 2014 when he was named Asia Pacific commercial director.Vincent holds a Bachelor of Science degree in Applied Chemistry from the South China University of Technology.
Vincent is located in Guangzhou, China.