Contact Us

The Dow Chemical Company's Purchasing Operations & Support Center Help Desk is available to help with questions regarding the purchasing and payables information pertaining to Dow’s transitions to the separate Enterprise Reporting Planning (ERP) system environment Planning (ERP) system for Dow AgroSciences. Complex or strategic requests and questions will be escalated to the appropriate areas for assistance.

Europe, Middle East & Africa

By Phone: +31 115671700

By Email:

Department Nature of Inquiry Email Address
Accounts Payable All Inquiries FTNHELP@dow.com
Purchasing All Inquiries FTNHELP@dow.com

India

By Phone:

Department Nature of Inquiry Phone Number
Accounts Payable All Inquiries +91-22-67328251
Purchasing Direct Materials +91 2267328370
Purchasing Indirect Materials +91 2267328378

By Email:

Department Nature of Inquiry Email Address
Accounts Payable All Inquiries FIDAPAY@dow.com
Freight All Inquiries FSIFDBA@dow.com
Purchasing All Inquiries FIVRHMA@dow.com

Latin America

By Phone:

Country Nature of Inquiry Phone Number
Argentina All Inquiries Toll-Free: 00-800-0727-2369
Brazil All Inquiries Toll-Free: 0800-7272369
Other LAA countries: All Inquiries 55-11-5184-8857

By Email:

Country Nature of Inquiry Email Address
All APLA, LAER & OP System DLBPSCP2PWPCSP@dow.com
All DPRS & SAP System FLAPSUP@dow.com
Brazil Accounts Payable CONTASAPAGAR@dow.com
Other Regions Accounts Payable FSPCSUR@dow.com

North America

By Phone: +1-989-636-5409

By Email:

Department Nature of Inquiry Email Address
Purchasing Raw Materials & Packaging FNARMPP@dow.com
Purchasing MRO & Labor Services FUSBLU1@dow.com
Commodities Electrical / PCE / Instrumentation / Misc FUSINTEL@dow.com
Commodities I/S R&D / Personal Protection Equip FUSAPRI@dow.com
Commodities Labor & Corporate Services (Incl. DAS) FUSLBR2@dow.com
Commodities Logistics Srvcs & Recurring Payments FUSZLGS@dow.com
Commodities Mechanical / Pipe / Valve / Fittings FUSMECH@dow.com
Commodities Packaging FUSPACK@dow.com
Commodities Raw Material FNARMPP@dow.com
Commodities DAS Raw Material FUSDASR@dow.com
Freight Application Barge FUSBRGE@dow.com
Freight Application Rail FUSFAPS@dow.com
Freight Application Air / Truck FUSTRCK@dow.com
Freight Pay Truck FUSELTI@dow.com
Freight Pay Rail FUSRAIL@dow.com
Freight Pay Ocean FUSELOI@dow.com
Freight Pay All Other FUSCFFR@dow.com
Accounts Payable Evaluated Receipt Settlement (ERS) Questions FUSERS1@dow.com
Accounts Payable Invoice Payment Questions FUSAPHD@dow.com

Pacific

By Phone: Please call the appropriate local Dow Purchasing office.

By Email:

Country Nature of Inquiry Email Address
All Countries Purchasing FMTPAPU@dow.com
Greater China Accounts Payable FSICPAY@dow.com
Japan Accounts Payable FSIJPAY@dow.com
Korea Accounts Payable FSIKPAY@dow.com
Thailand Accounts Payable FSITPAY@dow.com
Australia Accounts Payable FSIAPAY@dow.com
New Zealand Accounts Payable FSIAPAY@dow.com
Philippines Accounts Payable FSIAPAY@dow.com
Singapore Accounts Payable FSISPAY@dow.com
Malaysia Accounts Payable FSISPAY@dow.com
Vietnam Accounts Payable FSISPAY@dow.com
Indonesia Accounts Payable FSISPAY@dow.com