Lactation Benefits & Support

Breast Pump Benefit

U.S. employees and family members enrolled in the MAP Plus Option 1 Low Deductible and MAP Plus Option 2 High Deductible benefit plans can submit a claim for the purchase or rental of an electric breast pump with the following guidelines:

  • Rental or purchase is covered for all eligible members. You are encouraged to be a wise consumer and investigate the cost of rental versus purchase for the amount of time you expect to use the pump.
  • Pregnancy related breast pumps are considered durable medical equipment and are covered at 100% under the MAP Plus Option 1 Low Deductible and MAP Plus Option 2 High Deductible plans. No calendar year deductible applies.
  • Member must provide:
    • Copy of their breast pump receipt
    • Aetna Medical Claim Form. Complete only the section titled, "TO BE COMPLETED BY EMPLOYEE/RETIREE."
  • Coverage does not cover the cost of repairs or preventive maintenance. Coverage is limited to one pump purchase every 3 years. Please review the Appendix A documents for MAP Plus Option1 and MAP Plus Option 2 for further detail.

If you have questions about this coverage, call Aetna Member Services via 1-800-7DOW-DOW.

Lactation Consultation Benefit

U.S. employees and family members enrolled in the MAP Plus Option 1 and MAP Plus Option 2 benefit plans are eligible for lactation consultation coverage at 100% up to 6 visits every 12 months. No calendar year deductible applies. Consultation must be delivered by a certified lactation consultant.

Member must provide:

  • A receipt or invoice from the certified lactation consultant
  • Aetna Medical Claim Form. Complete only the section titled, "TO BE COMPLETED BY EMPLOYEE/RETIREE."

If you have questions about this coverage, call Aetna Member Services via 1-800-7DOW-DOW.

Other Related Resources

  • Dow Lactation Support Program – Some sites offer lactation support services such as designated lactation rooms, travel pumps for check-out, consultations, adapter kits and educational materials. Check the Intranet (Keyword: Healthy Workplace) or talk to your local Health Services representative.
  • Aetna’s Beginning Right™ Maternity Management Program - Aetna’s Beginning Right Maternity Program offers information and services to help you give your baby a healthy start. Information about this Program can be found on www.aetnanavigator.com.
  • LifeCare® Life Events Management Service – In addition to articles and information about motherhood and breastfeeding, LifeCare can assist you in locating a lactation consultant and finding child care services. You can also receive their Prenatal Kit and Child Safety Kit, with valuable products and information. Call 1-800-7DOW-DOW or visit www.lifecare.com. New users, Company code = DOW.