We collect personal information from our visitors on a voluntary basis. Personal information may include your name, title, company, address, phone number, email address and other relevant data. Questions or comments submitted by visitors may also include personal information. We do not require personal information to give you access to most of our site. We do, however, need it when you want to download product information, order products and take advantage of certain other features of our site.
We use the information you provide for things like processing and responding to requests, improving our operations and letting you know about our products, services and businesses. Subsidiaries and external service providers participate in some of these activities, but we do not sell or rent personal information to unrelated businesses for direct marketing purposes. Also, as our business evolves we may transfer or acquire other businesses and related assets. We sometimes transfer information about customers and site visitors in connection with such transactions.
If you have any questions, please write us at:
Dow Chemical Customer Information Group
Dow Ashman Center
4520 Ashman Street
P. O. Box 1206
Midland, MI 48642
Please provide your full name and phone number in case we have questions.
Dow uses ‘cookies’ on this Website automatically to collect non-personally-identifiable information such as the domain name of the site providing the visitor with Internet access, but not the visitor's user name. Other examples of information collected by our server include the Internet protocols used to connect the visitor's computer to the Internet, the visitor's browser type and version, operating system and platform, the average time spent on our site, pages viewed, information searched for, access times and other relevant statistics. We use this information in the aggregate to measure the use of our site, and to administer and improve it.
We use both our own (first-party) and partner companies’ (third-party) cookies to support these activities. First-party cookies are owned and created by the Website you’re viewing. Third-party cookies are owned and created by an independent company, usually a company providing a service to the Website owners. Examples of usages for third-party cookies are web analysis and search queries.
To the extent required or permitted by law, we may also collect, use and disclose personal information in connection with security-related or law-enforcement investigations, or in the course of co-operating with authorities or complying with legal requirements.
We take commercially-reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use, and we review our security measures periodically.
Our site contains links to other Websites. These sites are not covered by this privacy statement and we are not responsible for the privacy practices or the content of these other sites.
We reserve the right to modify this privacy statement and related business practices at any time by posting updated text on this site.
LAST UPDATED: 4 January 2013