Privacy Statement

We collect personal information from our visitors on a voluntary basis. Personal information may include your name, title, company, address, phone number, email address and other relevant data. Questions or comments submitted by visitors may also include personal information. We do not require personal information to give you access to most of our site. We do, however, need it when you want to download product information, order products and take advantage of certain other features of our site.

We use the information you provide for things like processing and responding to requests, improving our operations and letting you know about our products, services and businesses. Subsidiaries and external service providers participate in some of these activities, but we do not sell or rent personal information to unrelated businesses for direct marketing purposes. Also, as our business evolves we may transfer or acquire other businesses and related assets. We sometimes transfer information about customers and site visitors in connection with such transactions.

If you have any questions, please write us at:

Dow Chemical Customer Information Group
Dow Ashman Center
4520 Ashman Street
P. O. Box 1206
Midland, MI 48642
USA.

Please provide your full name and phone number in case we have questions.

Dow uses ‘cookies’ on this Website automatically to collect non-personally-identifiable information such as the domain name of the site providing the visitor with Internet access, but not the visitor's user name. Other examples of information collected by our server include the Internet protocols used to connect the visitor's computer to the Internet, the visitor's browser type and version, operating system and platform, the average time spent on our site, pages viewed, information searched for, access times and other relevant statistics. We use this information in the aggregate to measure the use of our site, and to administer and improve it.

We use both our own (first-party) and partner companies’ (third-party) cookies to support these activities. First-party cookies are owned and created by the Website you’re viewing. Third-party cookies are owned and created by an independent company, usually a company providing a service to the Website owners. Examples of usages for third-party cookies are web analysis and search queries.

Google Analytics. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

We don’t use cookies to track your Internet use after you leave our site and we don’t store personal information that others could read and understand. We will not sell or distribute cookie information.

To the extent required or permitted by law, we may also collect, use and disclose personal information in connection with security-related or law-enforcement investigations, or in the course of co-operating with authorities or complying with legal requirements.

We take commercially-reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use, and we review our security measures periodically.

Our site contains links to other Websites. These sites are not covered by this privacy statement and we are not responsible for the privacy practices or the content of these other sites.

We reserve the right to modify this privacy statement and related business practices at any time by posting updated text on this site.

LAST UPDATED: 4 January 2013