For business, sales and customer service leaders who seek to enable customer service representatives (CSRs), wow customers, and utilize the most effective technology, we offer the ability to operate effectively while maximizing long-term return on investment and sustainability. Unlike other alternatives, our model provides the scale and proven practices you need to serve customers continuously around the world. Trust Customer Service Solutions to help you improve order-to-cash performance and make a difference in your customer satisfaction and bottom line results.
Dow Services Business can help your business design an effective process to execute different ERP platforms and deliver solutions that meet your objectives. This is done through;
Dow has a strong track record of success. We have achieved over 98% invoice accuracy; over 95% invoice accuracy; and better than 90% on-time order delivery to customers around the world.
But the bottom line is what ultimately matters. Dow's Customer Service Solutions can deliver your business measureable, hard dollar returns from service investment to through productivity gains, new competitive advantage and enhanced profit potential.