Dow Business Services - Asset Operations

Solutions to Grow Business

Dow Business Services combines world-class expertise in functional services, work processes and operational capabilities into one integrated business unit — helping customers accelerate business excellence and enabling them to operate more efficiently, safely and profitably.

The Business Services business model leverages Dow's scale to offer services that provide customers with market competitiveness, flexibility and agility to meet changing needs. Simply put, Business Services handles day-to-day operational activities so customers can focus on implementing their business strategy and serving their customers.

Dow Business Services plays a key role in Dow's transformation strategy — it is transformation in action and an important enabler of Dow's asset-lite implementation.

Fast Facts

• 38,000 customers globally in 45,000 locations
• 1.5 million orders processed annually 
• 24/7 customer service in 50+ languages 
• 57 million tonnes of product transported per year
• 400 contract terminals, warehouses and service providers
• Regulatory expertise in 100+ countries
• One invoice paid every 4 seconds, more than $110 million/day
• Global reporting capabilities of 6,000-12,000 reports/day