Customer Service Center

Our Customer Service Center can assist you in placing an order for products or update you on an existing order. Customer Service business hours: 8 a.m. to 5 p.m. (EST), Monday through Friday excluding holidays.

Calls are monitored 24 hours per day, 7 days per week for situations requiring emergency response.

The Dow Chemical Company
ATTN: Deicing Customer Service
2040 Dow Center
Midland, MI 48674
Toll-free: 800-374-6091
Fax: 989-832-1384
Kjustiniano@dow.com