Six Sigma

In addition to a number of specific quality programs, Dow embraces the toolset, methodology and mind set of Six Sigma. Dow's Six Sigma commitment coordinates with and builds on other quality initiatives. The rigor and data-driven decision making of Six Sigma is at work in every Dow business and function, driving out defects and variation.

Dow is applying Six Sigma in order to improve current operations and develop innovative new solutions. An important aspect of Dow's commitment is a focus on applying the power of Six Sigma to increase customer satisfaction . . . building to establish an unprecedented level of customer loyalty. The desired outcome is unparalleled business excellence.


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